- Click on “Install Microsoft Silverlight” in the upper- right hand corner of the screen. Select “Save File.”. Next, double-click on the “Silverlight.exe” item listed in the Downloads pop-up window and select “Run.”. Click on “Install now” located in the Silverlight box that appears. Click on the “Open Charts” orange.
- The problem is that Silverlight will not work on the Mac. I can download and install it, but when I try to use it to enter the company site all I get is a blank/white browser window. I've tried Firefox and got the same result.
- Original title: 'Netflix/ Silverlight /Mac problem' When I try to watch a show on Netflix it tells me I need to install silverlight. So I try and install silverlight but my computer will not let me as it says I already have a newer version of silverlight on my computer. I have tried uninstalling silverlight many times.
- OldVersion.com provides free. software downloads for old versions of programs, drivers and games. So why not downgrade to the version you love? Because newer is not always bett.
In the Save astype box, click All Files (.) In the Save in box, click Desktop, and then click Save. On the File menu, click Exit. Right-click the CleanSilverlight.cmd file on your desktop and click Run as administrator. When the uninstall completes, right-click the CleanSilverlight.cmd file on your desktop and click Run as administrator a.
Microsoft Silverlight is an already deprecated application framework used for writing and running rich internet applications. It can be likened to Adobe Flash. Its early versions centered on streaming media, while later ones supported multimedia, graphics, as well as animation. The latter also provided developers with support for CLI languages along with development tools.
Industry watchers were quick to observe Silverlight’s death as early as 2011. The following year, Silverlight fell out of favor and Microsoft deprecated it for HTML5 in Windows 8. Before 2015 ended, everybody knew that it was doomed, but the company remained largely unclear about its future.
Some Mac users, however, probably wonder: is Silverlight needed on Mac? Should they still install and enable it on their machine? Here are a few answers to burning questions about the technology near its demise.
What Is Silverlight?
Now in Silverlight 5, the program is defined on the Microsoft site as a “powerful development tool for creating engaging, interactive user experiences for web and mobile applications.” The free plugin is powered by the .NET framework. It is compatible with different browsers, devices, as well as operating systems.
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The multiple perceived uses and benefits of Silverlight include:
- Media – It is hailed for the highest-quality interact video experiences both live and on-demand across various formats. This, while it protects content.
- Business – It enables users to create business apps that offer richer and deeper interactivity, harnessing the tools and skills developers are already equipped with. It is poised to eliminate the IT challenge of deploying across multiple browsers and OS.
- Mobile – It seeks to build touch-based apps quickly through familiar tools. The aim is to distribute via the Windows Phone Marketplace.
End-of-Life Timeline
From its initial launch back in 2007, Silverlight was already compared to Adobe’s Flash. It helped provide video streaming for different events, including the NBC coverage of the 2008 Beijing Summer Olympics, the 2010 Vancouver Winter Olympics, and the 2008 conventions for the two U.S. political parties.
Silverlight was also harnessed for the video streaming services of Amazon Video and Netflix. Since getting wind of Silverlight’s end of life, however, Netflix announced in 2013 that it was moving to HTML5 video.
In a July 2015 blog, Microsoft encouraged companies using Silverlight for media to start transitioning to DASH/MSE/CENC/EME based designs. It set October 2021 as the overall support end date for Silverlight 5.
Here is support information for various browsers and programs:
- IE9 to 11 – Until late 2021, depending on the operating system
- Google Chrome – No longer supports it since September 2015
- Mozilla Firefox – No longer supports it since March 2017
- Microsoft Edge – No plugin is available
- macOS – No support since Firefox 52, Safari 12, and Chrome 45
How to Enable Silverlight on Mac
If you are a Mac user and, by any chance, you find that you still need Silverlight, there are still ways to install and enable it on your computer. Don’t expect to have an easy time with it, though.
A user on macOS High Sierra, for instance, finds that Silverlight works on Safari until he gets to Safari 12. He has updated to Mojave at the same time. Upon further research, he discovers online that Safari no longer supports Silverlight, yet he couldn’t see any information about Mojave blocking apps from using the plugin.
Is it time for them to quit Silverlight altogether while staying on Mojave, or roll back to High Sierra to use the plugin again?
One handy solution is to stick to usingFirefox 52.9.0 ESR, which appears to work fine with Silverlight.
Now, it’s time for us to dig deeper into the issue of Silverlight for Mac not being recognized, or if you are continually prompted to install it. You’re likely having this problem when you receive an error message (stating an install is needed) whenever you try to access a website requiring Silverlight to display content.
This can be caused by different reasons, including:
- An earlier version of Silverlight is in your system. However, it doesn’t meet the requirements for the plugin the site is using.
- The plugin is actually not installed.
- Your browser is set to “Run using Rosetta.” This will lead your machine to be incorrectly identified as a PowerPC-based Mac.
Before troubleshooting, try to assess the current environment in which the software runs. It also helps to clean out junk and other nuisance files that could be getting in the way of your Mac’s stable operations. A reliable third-party Mac optimizer tool gets this done.
Next, follow these steps:
- On the Apple menu, choose About this Mac.
- Note the processor type, speed, RAM, as well as operating system information. Certain sites have particular requirements in order for you to view their content.
- Close the window. Next, close all open browser windows.
- On the desktop, double-click the hard drive icon.
- Next, double-click the Library folder.
- Open the Internet Plug-ins folder.
- If you find a file named Silverlight.plugin, the plug-in is installed. To know the version, select the file and choose Get Info on the File menu. Note the displayed version number.
- If the version number displayed is 1.0.xxx and your processor type is a PowerPC: The right version of the plugin is installed.
- If you have an Intel processor: All versions of Silverlight are supported. You are recommended, though, to run the latest version. This way, you can access sites using the latest features and benefit from the latest product improvements.
Here are the solutions you can try for each of the three potential causes of the problem.
An Earlier Version of Silverlight Is in Your System
Typically, the website uses Silverlight 3 for its content to properly show. If this is the case, it looks at whether your system complies with the requirement. If your system doesn’t, you are directed to an upgrade on the Silverlight site. If, on the other hand, you’re using a PowerPC, the site knows this and only version 1 can be installed. Discuss this situation with the site’s support team.
Problems Downloading Silverlight For Mac Computers
The Plugin Is Actually Not Installed
Follow these instructions:
- On your browser, visit http://silverlight.net/getstarted/.
- Look for Install Silverlight in the lower-right section of the window.
- If you are running an Intel processor, click Mac Runtimefound next to Silverlight 3.
- If not, click Runtime for Mac PowerPClocate next to Silverlight 1.0.
- Once the download is complete, installation will automatically begin. Follow the steps outlined in the installation wizard.
- Once installation is complete, you will be prompted to exit your browser. Close your browser windows and restart the browser. By this time, it should recognize the new plug-in.
Your Browser Is Set to ‘Run Using Rosetta’
Follow these steps:
- On the desktop, double-click the hard drive icon.
- Select the Applications folder.
- Look for the icon for the browser that you are using. Make sure to hold down the CTRL key while clicking the icon.
- Choose Get Info.
- Locate the Run using Rosetta option. This check box should not be selected. If it is, then untick the check box. Close the window.
- Click Restart on the Apple menu.
- After your computer reboots, try to access the website that generated the error message.
Note that if the right version of the plugin isn’t installed, you should ensure that the Run using Rosetta check box is not selected as well. Afterwards, follow the steps in the last section to install the plugin.
Final Notes
Is Silverlight needed on Mac? Only you can answer this question, depending on your needs and preferences. Silverlight 5 is on life support until October 2021, at which point Microsoft will cease to support it.
Try one of the fixes we provided above if you need to install and enable Silverlight on your Mac for whatever reason you find necessary.
Error with Microsoft Silverlight Update
Cleaning off old installers is not usually a big problem, most programs can still update even if an old installer is not present. The same cannot be said for Microsoft Silverlight. Having installed version 1.x back in early 2008, the installer had long since been deleted from their temp folder e:ext37559silverlight.msi. All attempts to upgrade silverlight to version 2.0 failed. It could not be removed or upgraded due to this file missing.
So what do you do:
- Install the Windows Installer Cleanup Utility.
- Highlight Microsoft Silverlight, then select remove.
- if needed, type the following in a command prompt:
- Then delete the “Microsoft Silverlight” directory under program files
This helped solve the update problem when the previous source had been removed. Courtesy of: Bob Pomeroy’s Silverlight Blog
Another solution has been used by Curt (below in the comments):
This fixed my installation problem.
click start, run. type “cmd” and hit enter.
Locate the dir where silverlight.2.0.exe is
run “silverlight.2.0.exe /x:c:temp /u” to extract the files to c: temp.
run c:tempinstall.exe to install Silverlight
Thanks for the info Curt!
Further to this solution by Curt, if the problem is with extracting the files from silverlight.2.0.exe. For example, you double click the installer and nothing seems to happen, or it starts to install then disappears, you can easily extract the install files out of silverlight.2.0.exe using a compression program such as winzip. This will allow you to extract the MSI which you can then use to install silverlight.
Problems Downloading Silverlight For Mac Operating System
Problems Downloading Silverlight For Mac Free
Paul Malycha
Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! –
I would like $1.00 for every key I have pressed to correct the Silverlight Update errors. I have tried almost every trick I in my book, without success. This is the first time I have had to use MSICUU. I have been a Microsoft follower since MS-DOS 3.0, and I have to say Bill and the boys/girls have really dropped the ball on this one. If the programme (????) had some value on my computer I may have a little more sympathy, but it hasn’t any value at all.
Again, thanks for sharing your expertise Bob.
I will check out you blog when next I have a Microsoft issue.Ron Sigg
Thanks so much! I have grapled with this issue for weeks and now a quick fix worked like a charm. Yes!
Kat R
Strange. I can find NO trace of Silverlight on my machine. Yes, i tried all the above. Still, microsoft Update site says it’s downloaded, and i merely have to click to install. I click, a box comes up that says, wait while file is being decompressed, i click on OK in the box and another box pops up saying Decompressed File Not Found. I have repeated this exerice a couple dz. times. I guess I can live without Silverlight. But there may be many more like me out there who are so stymied, the Mac is looking more and more attractive. Any suggestions for a fix?
Barbara
Thank you so much. It worked. I can now install Silverlight 2.0. Again thank you.
Mario
I am still having the same problem every time I try to install Silverlight:
Error ID 1612
I have cleaned the REG & Deleted any reference in my PC to Silverlight, but I’am still receiving the same error message.
The Windows Install CleanUp Utility can’t find any installation of Silverlight.
Help !
What else can I do?Curt
This fixed my installation problem.
click start, run. type “cmd” and hit enter.
Locate the dir where silverlight.2.0.exe is
run “silverlight.2.0.exe /x:c:temp /u” to extract the files to c: temp.
run c:tempinstall.exe to install Silverlight
Amy
Is anyone else having trouble with Silverlight and Netflix??? Netflix has changed to Silverlight instead of using Windows Media Player. I have downloaded it several times and it will not allow my Neflix to instant play on my pc. Netflix says it Silverlights problem and not theirs. I have read on other sites of people having problems as well. Does anyone know how to fix it so the Silverlight will work???? Any help would be appreciated. Thanks.
gg
what is one to do if once msicuu has been downloaded and you open it and run the install program “successfully” then why is it that when i open the application (if i can ever find it more than once) it does nothing?
gg
i feel stupid :) Got it all figured out on my own. Thanks anyway.
Lisa
Just wanted to say the info on this website was helpful, at least more than anything I found on any of Microsoft’s so-called “Troubleshooting” pages. I just started having trouble with the silverlight update downloaded by windows Update, and I got sick of seeing it always there, and always failing, so I decided to fix it–on one forum I saw, someone was getting ready to go get the sledgehammer…sounded good to me!
Anyway, I downloaded and run the cleanup utility. Had a little trouble with regedit–I usually try to stay away from that stuff. The reg delete command listed above didn’t work for me, so I ran regedit to open the registry editor window. The “HKLM” threw me, until I realized that in the window, that means folder “HKEY_LOCAL_MACHINE.” Ahh! Found the silverlight folder, deleted the keys. I also went through the other folders under Registry Editor, and deleted any keys related to silverlight that I found.
Then went to My Computer, and found the MS Silverlight directory under Program Files…and ran into problems deleting it. There are two .dll files that I don’t have permission, even though I am logged in as the administrator, to delete. Hmmmph. Deleted everything that I could though, so I thought maybe I’d done enough to solve the pesky update error.
So I tried downloading the latest version of silverlight from the official website. Did that with no problem. Then tried installing the silverlight update from windows update…and voila! It worked this time.
What a fiasco…I don’t know if I had so many problems with this because this is Vista machine (I HATE Vista), or if it’s just me. I have three other machines running XP, and haven’t any problems with their updates. Of course, I didn’t even know what Silverlight was, or that it was on my computer…still not sure I really care, but at least I got rid of that stupid failure error!
Anyway, thanks for putting me on the right path…I do appreciate it!
Thanks for all these tips, however, it did not solve the issue on my machine.
I did install the Windows Installer Cleanup Utility, but it doesn’t show the silverlight ver 2.0.40115.0 that actually is installed on my Win XP sp3 machine (which has all the latest windows updates successfully installed).
Being more than tired doing all this research I would now do a “hard” deinstallation thus deleting the directory and do a manual registry cleanup (very similar to Lisas approach), unless you would come up with yet another hint ;-) TIA.
Regards, Ron
Gary Maness
I did a dumb thing. I not only removed every folder related to Silverlight, but I went through the registry and deleted every key and subkey that had only silverlight related entries in it, including the HKCR entries. Now whenever I try to install ANY version of Silverlight, I get an error 1603. That doesn’t help because I think I removed entries that came with the OS to enable Win 7 to use silverlight at all. I checked the silverlight0.log and the silverlightmsi.log but I could not determine exactly what the problem was. Is there a document somewhere that has the correct default registry keys that have to be present before you start the installation?
Hey, I found this blog post while searching for help with fixing Microsoft Silverlight. I have recently switched browsers from Safari to IE. Now I seem to have a problem with loading websites that have Microsoft Silverlight. Everytime I go on a site that requires Microsoft Silverlight, my browser freezes and I get a “npctrl.dll” error. I can’t seem to find out how to fix the problem. Any help getting Microsoft Silverlight to work is greatly appreciated! Thanks
Juan Carlos Gonzalez
Hi, I has the same problem with Silverlight (I can’t install this), and nothing works for me.
Thanks to you I found the solution…
1) Download Silverlight 3 from Microsoft web (is not a .exe, is a Self Extracting Application…)
2) Uninstall previous versions of Silverlight (I don’t known if necessary use the Windows Install Clean Up (I use them)).
3) Use WinRar and extract the “Silverlight 3” file in another folder.
4) Open these folder and you’ll find a “silverlight” WinRar file. Extract this file in another folder .
5) Open these folder and you’ll find a .msp file named “Silverlight”. Open these y you probably see the reason of the problem. In my case was a problem of permissions of keys in the registry (HKLMSoftwareMicrosoft… sorry I don’t remember more), I change the permissions of these keys and the problem was solved.
Cheers =)
Linda
thank you!! ..:)
Peter
I have the same problem with a Windows 8 Silverlight installation. The MS Fixit doesn’t apply to Win 8. The Win Installer Cleanup does not include Win 8 as one of the platforms. There is no in/uninstaller anywhere on my system, so uninstalling is not an option through the Add/Remove Programs. Do you have any other suggestions?