Wd Passport For Mac Not Working

Wd My Passport Not Responding

This might just be the best looking 4TB external hard disk drive around for the Mac. Follow me: My Passport for Mac: https://ww. Then use the WD software to disable any security features on the WD drive. Then uninstall the WD software by following the manufacturer's instructions. Now use Disk Utility to erase the WD drive as GUID partition and MacOS Extended (Journaled) if you are only using it on a Mac or as GUID partition and ExFAT if you will share it with a Windows. There is another possible reason is that the format of your WD My Passport external drive is not compatible with Mac. So the next step is to try plugging the drive into a PC. If the drive can be mounted and accessed normally on the PC, then the problem is that the format of the drive is only for PC but not for Mac. WD Backup Software For Mac. On screen ruler for mac os. Western Digital Backup software and Western Digital SmartWare software are not compatible with the Mac Operating System. If you want to perform the backup process on a Mac computer, use the in-built software like Time Machine. As shown in figure 1, your My Passport Ultra for Mac drive kit includes the following: Figure 1: My Passport Ultra for Mac Portable Hard Drive Kit Components My Passport Ultra for Mac portable hard drive, with the WD Discovery™, WD Security and WD Drive Utilities software USB 3.1 Type-C cable Type-C to A adapter Optional Accessories.

My Passport Wd For Mac Not Working Windows 10

WD My Passport Light Blinking But Not Working Mac Solutions 1. You’ve Plugged In Your WD Passport And There’s Nothing On Your Mac. If it’s the first time you’ve used this external disk on your Mac. It could be that your Mac isn’t set to show any external drives on your desktop. And without your WD drive icon on your desktop. All of a sudden when i plugged my passport for mac in it does not show up on the finder on my mac. I tried calling the customer service but their service was dreadfully long. Does anybody know what i can do to at least retrieve all of the data i have on this hard drive. The light blinks but nothing is spinning or loading as usual. I tried a different USB cord but it was the same reaction. I have the same problem. I have an old MacBook Intel Core 2 Duo, OS X 10.7.5 and WD Passport works without fail. I tried 10 other MacBook Pro, MacBook Air, Mac mini. All of them installed OS 10.9.x or 10.10. The WD Passport never mounted to the desktop on USB 3 port. It never seemed in the Disk Utility. Here in this post, we will be showing you the tried-and-true solutions for you to resolve WD My Passport Ultra not detected. WD My Passport not working Mac-Forum. WD My Passport Ultra 1TB drive not detected on PC, how to fix it 'I have a WD My Passport Ultra 1TB portable drive for storing movies, photos, and important personal files.

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Hey everyone, I've been using a WD My Passport 500gb for about 4 months and so far and I've had no problems with it until today. I ejected it and about 30 minutes later I went to plug it back in. The WD smartware popped up, but my hd didn't. I'm not really sure what I did if anything to cause this. I don't know if this is a big deal but the light on the hd is blinking. I've never noticed if it always does this or if it means something else. The disk inside is spinning too. I have almost everything on this thing..does anyone know what may be wrong with it and how to fix it. Thanks in advanced

Hi Donna,

Mac

Welcome to Microsoft Community and thank you for posting your query.

The wd software will not work on windows RT, but the drive will work as normal, if there is no password on the wd drive. Use a computer with out windows RT on it and remove your password. Then plug it into your surface with windows RT. * If your product is not listed above, please visit the product page.

WD my passport 1 TB doesnt show all the files on mac and windows but fully accessible when connected to my TV via WDTV. Solved External Seagate 1tb Backup Drive read as 'Corrupted' in.

Let’s try installing the WD passport driver in compatibility mode and check if this helps. I suggest you to install the drivers supplied by the manufacturer any disc or USB which came along with the WD passport drive.

  1. Right-click on the setup file of the driver and select Properties.

  2. Select Compatibility tab.

  3. Check Run this program in Compatibility mode.

  4. Let the driver install and then check the functionality.

You can also visit the below link and try updating the driver and check.

If the issue still persist, I recommend you to contact WD passport team for further assistance.

Hope this helps. Keep posting us with the status we will be glad to help you.

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Hello,

thank you for replying to my query.

Firstly I have a couple of questions-

do I uninstall the WD security and WD utilities files before I reinstall them?

do I then try and start the install process again from the Manual I downloaded?

Also, I wasn't able to find a compatibility tab.

regards,

Donna

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Hey DonnaW2 :)
Billion gave you some good advice! The two WD software programs shouldn't be a problem and I don't believe you should uninstall them when working with the drivers. Feel free to post back if you have trouble finding the drivers or any other problem with the drive! you can contact our support here: http://products.wdc.com/support/kb.ashx?id=lckjWh
Cheers!
Captain_WD.

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Hello Billion and Captain_WD,

Thank you for your help.

Billion,

I did get so far with your advice but wasn't quite sure what software to download from the website you gave me.

I did try but it said I didn't have privileges.

My next step which was what you Captain_WD suggested was online support.

I've now done that and everything is working perfectly

Than you to both of you, much appreciated.

Donna

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Hi,

Thank you for keeping us updated. If you need further assistance with Windows in future, let us know and will be happy to help.

Thanks.

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Hello,

Well my WD passport is working but I still get the message that my File History Drive has been disconnected for too long.

I went in Settings / back up/options and it is still saying last back up was 25/09/15 which was probably just before I installed windows 10 and today I'm getting the same notification.

I did a 'back up now' but the back up date didn't update.

Thank you for replying to my questions.

Donna

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Wd Passport Mac Not Working

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You are most welcome! Can you verify that the backup is current and not from the older date? If the update is OK and the date is the only problematic thing I'd say that you should turn to the MS's live support. If the backup is not updating I would try doing it on another external drive and see if the results are different.
Post back when you do the tests.
Captain_WD.

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Hello Captain_WD,

Thank you for your reply. How do I know that date of the back up? The online tech remote support did a back up yesterday after he downloaded the compatible win 10 version and the files backed up mirror those on my PC but there's no date that I can see?

Also in settings on Win 10 and I do 'back up now' nothing seems to happen. The date stills says Sept and immediately the 'reconnect your drive' error message comes up.

Sorry, not great with this stuff,

Donna

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My Passport For Mac Help

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Hey again :)
This should give you a good amount of info including how to check the contents of the backup: http://windows.microsoft.com/en-us/windows/back-up-restore-faq#1TC=windows-7
I would recommend backing up your data with another tool to an external drive just to be on a safe side that you have a current backup of your data. You can try using WD SmartWare: http://products.wdc.com/support/kb.ashx?id=45KZ4B
If you have questions for regarding software or anything else feel free to ask :)
Captain_WD.

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